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Internet Outage Information

If you lose internet at your facility, please follow the instructions in the attached file for help.  Creating a ticket and waiting for someone to get back to you will just delay the process of gettin...
BEST Reports

Cannot access BEST Reports tab.You can reach BEST reports directly by typing the following URL directly into Internet Explorer: http://reports.fssp.com Then you can create a shortcut to it or save it ...
Wincore Fenevision login

Cannot log into the Wincore Fenevision website. Not sure if it is our end or theirs.This is an issue on their end. They are using an outdated protocol that have major security vulnerabilities. SSL 2.0...
DLL Error when opening ANY program on Windows 7

I found the issue and it is related to Windows 7 which I think those computers are. You have to install 2 updates. It is a quick easy fix.What to doTo resolve these you must perform Windows Updates to...
Installing ScreenConnect (Datto) - Alltech Remote Connect Software

There are two download links to get the remote agent installed.  Once installed, the computer will show up in the Datto console. install the application linked below 

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Internet Outage Information

Category: Knowledgebase

If you lose internet at your facility, please follow the instructions in the attached file for help.  Creating a ticket and waiting for someone to get back to you will just delay the process of gettin...

Forward and redirect email automatically

Category: Microsoft Office

Applies To: Outlook 2016 Outlook 2013 Outlook 2010 Outlook 2007     By using a rule, any received e-mail messages that match conditions specified in the rule can be forwarded or redirected to another...

M365 - Resolve Upload blocked, Sign into save this file, or Save a copy errors

Category: Microsoft Office

Resolve Upload blocked, Sign into save this file, or Save a copy errors When working in a Microsoft Office desktop app such as Word, Excel, or PowerPoint, you can create and save your files to you...

GOTOMEETING - Outlook plug-in error trying to install/re-install

Category: Microsoft Office

If you get the following error trying to install The G2M Outlook add-in try the solution below:ERROR: (may be slightly Different) https://builds.getgocdn.com/builds/calendarintegration/outlook/G2M/GoT...

GOTOMEETING - Outlook plug-in error (We Apologize...)

Category: Microsoft Office

If you get the error below after installing or re-installing the GoToMeeting Outlook add-in, Please see solution below. ERROR: We apologize, but and error has occurred while processing your request. P...

Wincore Fenevision login

Category: Knowledgebase

Cannot log into the Wincore Fenevision website. Not sure if it is our end or theirs.This is an issue on their end. They are using an outdated protocol that have major security vulnerabilities. SSL 2.0...

Installing ScreenConnect (Datto) - Alltech Remote Connect Software

Category: Knowledgebase

There are two download links to get the remote agent installed.  Once installed, the computer will show up in the Datto console. install the application linked below  https://alltechsupport.screenconn...

Installing SSMS to work with SQL 2005 Server on Windows 11

Category: Windows 10/11

If you cannot get SSMS to work with SQL 2005 server from Windows 11 workstations, then you need to do the following:  Run gpedit.msc, and then press Enter.  Go to Computer Configuration > Administr...

Installing a TCPIP Printer on Windows 11

Category: Windows 10/11

Instructions for Installing a TCPIP Printer on Windows 11 are attached.

Windows Update Missing in Win11

Category: Windows 10/11

If you have Windows 10/11 and you cannot see or access Windows Update or other built-in features, below are the fixes.   1.       If Windows Update is missing and only visible to see the last time it ...

How to Make Windows 11 Show all Options on Right-click

Category: Windows 10/11

Simple way: copy the link below and paste it in the CMD Prompt: 1.  reg add HKCU\Software\Classes\CLSID\{86ca1aa0-34aa-4e8b-a509-50c905bae2a2}\InprocServer32 /ve /d "" /f

Syteline 10 Introduction

Category: Version 10

The attached article is a quick start guide for SL 10