M365 - Resolve Upload blocked, Sign into save this file, or Save a copy errors

Resolve Upload blocked, Sign into save this file, or Save a copy errors

When working in a Microsoft Office desktop app such as Word, Excel, or PowerPoint, you can create and save your files to your own OneDrive or a connected service, such as OneDrive for work or school, SharePoint, or OneDrive for home.

If you get an error message saying Upload blockedSign into save this file, or Save a copy, you may need to remove and reconnect OneDrive.

  1. In the Office app you're using (such as Word, Excel, or PowerPoint), click File.

  2. At the bottom left, click Account.

  3. Under Connected Services, click Remove service for the OneDrive you want to disconnect from.

    The Account pane in Office apps, highlighting the 'Remove service' option under Connected Services
  4. Once it's removed, to reconnect, click Add a service, then hover over Storage and select OneDrive.

    The Account pane in Office apps, highlighting the OneDrive storage selection for the 'Add a service' option under Connected Services
  5. Follow the steps to sign in to OneDrive.