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M365 - Open and use a shared mailbox in Outlook on the web

Some users are granted access to shared mailboxes.  The link below will show you a guided video on how to access them on using outlook on the web.  Once you follow those instructions, it will also for...

M365 - Help using Microsoft TEAMS

Learn to use Teams The link below will take you to several video tutorials on how to use Microsoft Teams.  This ranges from joining existing meetings or scheduling your own meetings. https://support.m...

M365 - The Out of Office feature in Outlook doesn't function correctly in Office 365

You may need to contact the IT department to assist with this issue.  Mentioning the link below will expedite the process of getting this fixed. https://docs.microsoft.com/en-US/outlook/troubleshoot/u...

M365 - Archiving Emails using Outlook 2010, 2013, 2016, & Outlook 365

Please see attached document for assistance with archiving your emails.  following these instructions will help you archive and be able to find the archived files when needed.

M365 - Using the Out of Office Assistant

To turn on or off your out of office. This link has instructions:https://support.microsoft.com/en-us/help/290846/how-to-use-the-out-of-office-assistant-in-outlookThanks,Kevin Rampersad

M365 - Locate which folder a found email is stored in

Got a ton of folders/sub-folders in Outlook and want to know which one that email you found is stored in? Here’s how to do it:

Attachments are removed when forwarding email in Outlook 2016 x32

Applies To: 

Original emails are tiny when you hit reply but fonts are set to normal

When replying to emails, the original email comes up to small to read.Issue was that when replying to emails the font was extremely tiny in the original email and when looking at all settings, the fon...

Forward and redirect email automatically

Applies To: Outlook 2016 Outlook 2013 Outlook 2010 Outlook 2007     By using a rule, any received e-mail messages that match conditions specified in the rule can be forwarded or redirected to another...

GOTOMEETING - Outlook plug-in error trying to install/re-install

If you get the following error trying to install The G2M Outlook add-in try the solution below:ERROR: (may be slightly Different)

GOTOMEETING - Outlook plug-in error (We Apologize...)

If you get the error below after installing or re-installing the GoToMeeting Outlook add-in, Please see solution below. ERROR: We apologize, but and error has occurred while processing your request. P...

M365 - Resolve Upload blocked, Sign into save this file, or Save a copy errors

Resolve Upload blocked, Sign into save this file, or Save a copy errors

M365 - Setup and use Outlook

The attached document will guide you through setting up Microsoft Outlook on your computer.

M365 - Microsoft Office MFA (Multi-Factor Authentication) instructions

This document will guide you through the MFA setup for Microsoft Office.

M365 - Installing and Activating Microsoft Office

If you need help installing or reinstalling Microsoft Office 365, use the attached document for guidance.

M365 - Issues signing into Office or TEAMS

If youare having issues signing into Microsoft Office or TEAMS, try following the attached document to see if it helps resolve the issue.