Articles in this category Un-Receving PO Lines for Lot Tracked Item Reserved on Orders Once a lot tracked item tied to an order line is received in Purchase Order Receipts, the order line shows the quantity as being reserved. If you need to un-receive the PO Line, you will receive an er... SL9 Error message when pulling a report (Adobe Reader) If you are getting errors in Syteline when trying to run reports that points to Adobe Reader, you need to run the fix below:1. Close Syteline and any PDF documents that you may have open.2. Remove Ado... Items Appear to be Missing in Database Items Appear to be Missing in Database If you are having problems finding an it Troubleshooting Scheduling Errors/Failure in Syteline 9 See attachment. If the scheduling is not working, go to the APS Sites and Alternative Management Form, and start any processes that are not running. Completing Filled Order Lines Use the Change CO Status Utility from to complete filled orders. Error Running Ledger Consolidation Ledger Consolidation Shipping Error: COGS in Process Error When the Shipment Approval Required Flag in the Customer Order record is checked, the shipping routine pulls the COGS G/L accounts from the COGS In Process tab on the End User Type or Distribution Acc... Order Shipping Divide by Zero Error When an order line has been returned, but the credit memo has not been processed, a "Divide by Zero" error may occur if the user attempts to re-ship the lines. Credit Memos must be processed before i... Dataviews: Number of records returned By default, the number of records returned for a dataview is 10,000. If a report exceeds the maximum, the dataview will just hang up. To correct this problem, open the Critical Number Parameters for... Customer Order Lines – Filter on Lines that Require Sourcing Customer Order Lines – Filter on Lines that Require Sourcing Open the form Customer Order Lines, select Status Ordered, Src<>I, Reference = null Cannot pack an item in WMS (Holbrook Syteline) If you get an error that you cannot pack an item in WMS, you need to check the following: 1. Go into Syteline and log into the FSSW database. 2. Open the form: ITEMS 3. Type in the item you are having...